Upcoming Signal Frequency Changes Impact Viewer Access to CTV Toronto, CTV2 Victoria, and CTV Windsor, April 29, 2019

— April 23, 2019

– Changes to local access due to government mandated transmitter updates required to free up space in the spectrum to accommodate wireless –

TORONTO (April 23, 2019) – Bell Media announced today that beginning after 12 midnight on April 28, 2019, government mandated transmitter updates will result in signal frequency changes to the following channels:

  • CTV Toronto’s Channel 9.1
  • CTV Victoria’s Channel 23. 1
  • CTV Windsor’s Channel 26.1

Viewers using over-the-air rooftop or indoor antennas to access these channels will need to re-scan their television channels to restore service.

Viewers can re-scan their televisions following these easy steps (exact language may differ – viewers are encouraged to consult their TV manuals for model-specific details.):

  1. Click “Settings” or “Menu” on the television’s remote control
  2. Go to the “Channel” tab
  3. Select the “Auto Channel Program”

This will scan the above-mentioned channels for viewers in each market and restore service. The process can take several minutes to complete.

Note: Viewers accessing the above channels with direct-to-home satellite, cable, and Bell Fibe will not lose service.

Mandated by ISED (Innovation, Science, and Economic Development)  in Canada and the Federal Communications Commission in the U.S. (FCC), this “TV channel repack” program requires broadcasters with over-the-air services to transition into a tighter spectrum to free up more spectrum for wireless carriers.

For more information and FAQs on these upcoming transmitter changes, visit CTV.ca.

About Bell Media

Bell Media is Canada’s leading content creation company with premier assets in television, radio, out-of-home advertising, digital media, and more. Bell Media owns 30 local television stations led by CTV, Canada’s highest-rated television network; 30 specialty channels, including leading specialty services TSN and RDS. Bell Media is Canada’s largest radio broadcaster, with 215 music channels including 109 licensed radio stations in 58 markets across the country, all part of the iHeartRadio brand and streaming service. Bell Media owns Astral, an out-of-home advertising network of more than 30,000 faces in five provinces. Bell Media also operates more than 200 websites; video streaming services including Crave, TSN Direct, and RDS Direct; and multi-channel network Much Studios. The company owns a majority stake in Pinewood Toronto Studios; is a partner in Just for Laughs, the live comedy event and TV producer; and owns Dome Productions Inc., one of North America’s leading production facilities providers. Bell Media is part of BCE Inc. (TSX, NYSE: BCE), Canada’s largest communications company. Learn more at www.BellMedia.ca.

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