logo-ctvupfront Created with Sketch.

To watch video, your device must meet the minimum system requirements:

Desktop or laptop computer:

  1. Currently located in Canada
  2. PC: Windows 8.1+: Browsers: Firefox 52+, Chrome 62+, Edge 14+
  3. Mac: 10.11+: Browsers: Safari 10+, Firefox 52+ and Chrome 62+
  4. Please ensure that you have cookies enabled

If your device meets the minimum system requirements, then try these troubleshooting tips:

  1. Clear your browser’s cache and cookies
  2. Try using a different browser
  3. Ensure VPN or Proxy is not enabled
  4. Make sure you are NOT in private browsing mode or incognito mode
  5. Confirm that third party cookies are enabled
  6. Reboot personal computer
  7. If possible, try another desktop or laptop computer
  8. Ensure your operating system, browser has the latest update
  9. Turn off ad blockers
  10. Turned off any browser extensions
  11. Ensure you have ‘Prevent Cross Site Tracking’ in your browser settings turned off

If you continue to experience video issues, please email

Already have an account?

Login here.